• 0

Communication and its Significance

by My Security Training
Processing ...

Communication and its Significance

Effective internal and external communication is critical to security guards and their organizations. Internal communication (Protocols Pursuant to Contract (Who to Contact & When), Radio / Monitors, Other Technology) and External Communication (Emergency / First Responders, Medical Personnel, Police / Sheriff / Other Enforcement, City Services / Government Services) will be addressed.

Course Objectives:

  • Understand the importance of effective internal and external communication
  • Understand the importance of understanding when, who and how to contact necessary people
  • Recognize the need for confidentiality of protocols and contact information
  • Know the basic information to collect in an emergency
  • Be able to make a direct and efficient call for assistance
  • Understand the common types of communication systems, including radios and monitors
  • Be able to effectively use common communication systems that you may encounter on the job